Returns: Unused, unopened items only. Within 14 days of delivery.
Hygiene Note: Used items cannot be returned, for safety and hygiene reasons.
Return Process: Email me via the contact section, with your order number and reason.
Damaged Items: If your item arrives damaged, please contact me within 48 hours and include clear photos.
Note: All items are weighed and recorded during packaging for quality assurance. I highly recommend customers also record the unboxing of their parcel – this helps resolve any issues quickly and fairly!